Manager, Workforce Operations

Kinexus

Benton Harbor, MI, US
On-site
Workforce innovation and opportunity act (wioa)
Trade adjustment assistance (taa)
Reemployment services and eligibility assessment (resea)
Kinexus is seeking a Manager of Workforce Operations to oversee the delivery of workforce development services in Benton Harbor and Paw Paw, MI. This role requires strong leadership, communication skills, and a commitment to connecting jobseekers with employment opportunities while ensuring program compliance and performance monitoring

Job Summary

  • The Manager of Workforce Operations ensures that program activities, policies, and procedures are implemented as designed and completed according to established timelines.
  • This role requires effective communication with supervisors, peers, and staff, as well as the ability to resolve conflicts and negotiate solutions when needed.
  • Your leadership will help ensure individuals seeking services receive effective support that connects them to meaningful employment opportunities and strengthens the regional workforce.

Matching Summary

Match Score: 85

Kinexus is seeking a Manager of Workforce Operations to oversee the delivery of workforce development services in Benton Harbor and Paw Paw, MI. This role requires strong leadership, communication skills, and a commitment to connecting jobseekers with employment opportunities while ensuring program compliance and performance monitoring.

Skills & Requirements

Must-have

  • Workforce Innovation and Opportunity Act (WIOA)
  • Trade Adjustment Assistance (TAA)
  • Reemployment Services and Eligibility Assessment (RESEA)
  • OSMIS and Salesforce tracking
  • Performance monitoring and KPI tracking
  • Budget monitoring and tracking
  • Staff training and development
  • Community partner and business relationships

Nice-to-have

  • Leading with accountability and collaboration
  • Commitment to high-quality services
  • Innovative marketing and recruitment strategies
  • Positive customer experience
  • BOLD, INSPIRATIONAL, ENTREPRENEURIAL, INCLUSIVE culture

Key Requirements

  • Bachelor’s degree or equivalent professional experience
  • Knowledge of workforce development programs
  • Strong interpersonal, communication, and leadership skills
  • Demonstrated ability to hire, train, develop, supervise, and manage staff
  • Ability to work independently and manage multiple priorities
  • Proficiency in Microsoft Office and virtual meeting platforms

Work Rights

Not specified

Tailored Resume

Cover Letter