Patient Service Representative 1- Hospital

Advocate Health

Grafton, WI, US
Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Part-time, 2nd shift (3:00 pm to 11:30 pm, rotating weekends and holidays)
Hipaa compliance knowledge
Insurance verification skills
Epic electronic medical record proficiency
Advocate Health is seeking a part-time Patient Service Representative in Grafton, WI, for their Enterprise Revenue Cycle department. The role involves creating and maintaining patient records, ensuring accurate patient registration, and providing exceptional customer service to patients and visitors

Job Summary

  • This role creates the initial electronic health record foundation while preventing duplicate records to ensure patient safety.
  • The position requires verifying demographic and insurance information, collecting co-pays, and educating patients on financial responsibilities.
  • Advocate Health offers a comprehensive suite of benefits including health insurance, retirement plans, and paid time off.

Matching Summary

Match Score: 75

Advocate Health is seeking a part-time Patient Service Representative in Grafton, WI, for their Enterprise Revenue Cycle department. The role involves creating and maintaining patient records, ensuring accurate patient registration, and providing exceptional customer service to patients and visitors.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including health, dental, vision, and retirement match

Skills & Requirements

Must-have

  • HIPAA compliance knowledge
  • Insurance verification skills
  • EPIC electronic medical record proficiency
  • Cash handling and payment collection
  • High-volume patient interaction

Nice-to-have

  • Strong customer service recovery skills
  • Ability to work independently under pressure
  • Experience with Medicare/Medicaid rules
  • Multitasking in fast-paced environment

Key Requirements

  • High School Graduate education required
  • No prior experience required
  • No specific licensure or certification required

Work Rights

Not specified

Tailored Resume

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