The role provides best-in-class clinically focused customer education and support via phone to assist patients throughout their journey with Omnipod products
Job Summary
The role provides best-in-class clinically focused customer education and support via phone to assist patients throughout their journey with Omnipod products.
Candidates must demonstrate the ability to navigate complex interactions using evidence-based clinical knowledge to promote insulin pump therapy benefits.
This position requires maintaining compliance with HIPAA regulations while documenting all customer interactions in a Customer Relationship Management system.
Matching Summary
The role provides best-in-class clinically focused customer education and support via phone to assist patients throughout their journey with Omnipod products.
Skills & Requirements
Must-have
Bilingual English and Spanish proficiency
2-3 years clinical patient experience
Bachelor's degree in clinical field
Nice-to-have
Experience with insulin pump systems
Virtual phone-based clinical support
Self-starter with minimal direction
Key Requirements
Bachelor's degree in clinical field of study
2-3 years working with Type 1 and Type 2 diabetes patients