Ncis Help Desk Analyst Tier 2 | Active Top Secret Clearance

General Dynamics IT (GDIT)

Quantico, VA, United States
Base: $29.42 - $39.80 ph; bonus/equity: not specif...
Onsite
Resolve service request/problem incidents
Diagnose and isolate technical problems
Communicate with hq front desk
This position is pending funding for the Naval Criminal Investigative Service (NCIS) ITD organization in Quantico, VA

Job Summary

  • This position is pending funding for the Naval Criminal Investigative Service (NCIS) ITD organization in Quantico, VA.
  • The work you’ll do at GDIT will be impactful to the mission of the IT Technology Development division.
  • GDIT offers a comprehensive benefits package including medical, dental, vision, 401K with company match, and paid time off.

Matching Summary

This position is pending funding for the Naval Criminal Investigative Service (NCIS) ITD organization in Quantico, VA.

Salary

Base: $29.42 - $39.80 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Resolve service request/problem incidents
  • Diagnose and isolate technical problems
  • Communicate with HQ Front desk
  • Handle VIP ticketing
  • Update records and tracking databases
  • Provide outstanding customer service

Nice-to-have

  • Drive for innovation
  • Military-friendly workplace
  • Work cell phone for emergencies

Key Requirements

  • 5+ years of IT support experience
  • Active Top Secret clearance
  • CompTIA Security+ CE certification
  • Experience with Cisco switches and routers
  • High School Diploma (AAS Preferred)

Work Rights

Active Top Secret clearance

Tailored Resume

Cover Letter