Financial Services Associate

human.broker

Chicago, IL, United States
Base: $65,000 to $75,000 annually; bonus/equity: d...
On-site
Client support via phone, email, chat
Troubleshoot account and trading issues
Collaborate with technology and operations teams
Interactive Brokers is a global financial services company known for its advanced trading platform and client commitment, serving clients in over 200 countries

Job Summary

  • Interactive Brokers is a global financial services company known for its advanced trading platform and client commitment, serving clients in over 200 countries.
  • This hybrid role involves being the first point of contact for clients, guiding them through trading tools, troubleshooting issues, and collaborating with internal teams to ensure a seamless experience.
  • The company offers competitive salary, performance bonuses, stock grants, comprehensive health benefits, 401(k) with match, wellness programs, daily lunch allowance, corporate events, and education reimbursement.

Matching Summary

Interactive Brokers is a global financial services company known for its advanced trading platform and client commitment, serving clients in over 200 countries.

Salary

Base: $65,000 to $75,000 annually; Bonus/Equity: Discretionary cash bonus and stock award; Benefits: Health care, tuition reimbursement, 401(k) match, wellness programs

Skills & Requirements

Must-have

  • Client support via phone, email, chat
  • Troubleshoot account and trading issues
  • Collaborate with technology and operations teams
  • Navigate advanced trading platforms
  • Knowledge of global financial markets

Nice-to-have

  • Passion for financial markets and technology
  • Strong problem-solving skills
  • Ability to remain calm under pressure
  • Self-motivated and adaptable
  • Compassionate communication

Key Requirements

  • Bachelor’s degree preferred
  • 1 to 3 years customer-facing experience
  • Understanding of stocks, options, futures, forex, crypto
  • Experience in finance, technology, or customer service roles

Work Rights

Not specified

Tailored Resume

Cover Letter