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Checkout.com is seeking a Customer Onboarding & Due Diligence Manager based in Mexico City to lead the establishment of a new team dedicated to onboarding merchants for its platform. The ideal candidate will have extensive experience in compliance and risk management within fintech, focusing on team development and regulatory adherence.
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Job Summary
Lead the recruitment and training of the inaugural Platforms Onboarding team in Mexico City, ensuring a high standard of analytical talent.
Define and monitor clear KPIs (qualitative and quantitative) to ensure the team meets onboarding targets and Service Level Agreements (SLAs).
Maintain absolute adherence to BSA/AML, KYC/KYB, and OFAC regulations.
Matching Summary
Match Score: 75
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Checkout.com is seeking a Customer Onboarding & Due Diligence Manager based in Mexico City to lead the establishment of a new team dedicated to onboarding merchants for its platform. The ideal candidate will have extensive experience in compliance and risk management within fintech, focusing on team development and regulatory adherence.
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Skills & Requirements
Must-have
CDD/EDD principles
high-volume operational workflows
compliance integrity
operational output
AML, reputational, and financial risks
BSA/AML, KYC/KYB, and OFAC regulations
English fluency
Nice-to-have
building team from the ground up
high-trust, high-performance culture
frictionless customer experience
cross-functional partnership
continuous improvement
Key Requirements
8+ years in Onboarding, Compliance, or Risk Management
3-4 years in direct people management
Deep technical knowledge of CDD, EDD, and KYB/KYC principles