Customer Onboarding & Due Diligence Manager

Checkout

Mexico City, Mexico
**
Cdd/edd principles
High-volume operational workflows
Compliance integrity
** Checkout.com is seeking a Customer Onboarding & Due Diligence Manager based in Mexico City to lead the establishment of a new team dedicated to onboarding merchants for its platform. The ideal candidate will have extensive experience in compliance and risk management within fintech, focusing on team development and regulatory adherence. **

Job Summary

  • Lead the recruitment and training of the inaugural Platforms Onboarding team in Mexico City, ensuring a high standard of analytical talent.
  • Define and monitor clear KPIs (qualitative and quantitative) to ensure the team meets onboarding targets and Service Level Agreements (SLAs).
  • Maintain absolute adherence to BSA/AML, KYC/KYB, and OFAC regulations.

Matching Summary

Match Score: 75

** Checkout.com is seeking a Customer Onboarding & Due Diligence Manager based in Mexico City to lead the establishment of a new team dedicated to onboarding merchants for its platform. The ideal candidate will have extensive experience in compliance and risk management within fintech, focusing on team development and regulatory adherence. **

Skills & Requirements

Must-have

  • CDD/EDD principles
  • high-volume operational workflows
  • compliance integrity
  • operational output
  • AML, reputational, and financial risks
  • BSA/AML, KYC/KYB, and OFAC regulations
  • English fluency

Nice-to-have

  • building team from the ground up
  • high-trust, high-performance culture
  • frictionless customer experience
  • cross-functional partnership
  • continuous improvement

Key Requirements

  • 8+ years in Onboarding, Compliance, or Risk Management
  • 3-4 years in direct people management
  • Deep technical knowledge of CDD, EDD, and KYB/KYC principles
  • Expert-level proficiency with screening tools
  • Strong familiarity with US financial regulations

Work Rights

Not specified

Tailored Resume

Cover Letter