Cirua Club Manager will drive operational excellence and experiential innovation to position Cirua as Hanoi’s leading wellness and social hub
Job Summary
Cirua Club Manager will drive operational excellence and experiential innovation to position Cirua as Hanoi’s leading wellness and social hub.
The role includes promoting and selling memberships, organizing wellness activities, and responding promptly to member inquiries through social media and website channels.
The manager will lead the Wellness Team and facilities in the absence of the Director of Wellness and collaborate with management to enhance member experience.
Matching Summary
Cirua Club Manager will drive operational excellence and experiential innovation to position Cirua as Hanoi’s leading wellness and social hub.
Skills & Requirements
Must-have
Wellness club membership sales
Customer service and relationship management
Event and activity planning
Social media and online communication
Team leadership and collaboration
Operational oversight of wellness facilities
Nice-to-have
Sales and persuasion skills
Problem-solving abilities
Initiative and proactiveness
Adaptability to changing priorities
Digital communication proficiency
Key Requirements
Experience in wellness or fitness club operations
Experience in sales or membership management
Experience handling client inquiries via digital platforms
Experience organizing events or programs
Proven ability to meet sales or membership targets