Patient demographic and insurance information capture
Hospital registration systems
Insurance verification
Oversee and support the patient registration process, ensuring accurate capture of demographic and insurance information while maintaining efficiency and compliance with hospital policies
Job Summary
Oversee and support the patient registration process, ensuring accurate capture of demographic and insurance information while maintaining efficiency and compliance with hospital policies.
Serve as a lead resource for registration staff, providing guidance, training, and support while also assisting management in daily departmental operations.
Ensure a high level of customer service, mentor team members, and assist with quality assurance initiatives to improve patient access functions.
Matching Summary
Oversee and support the patient registration process, ensuring accurate capture of demographic and insurance information while maintaining efficiency and compliance with hospital policies.
Skills & Requirements
Must-have
Patient demographic and insurance information capture
Hospital registration systems
Insurance verification
Customer service
Training and support for registration staff
Nice-to-have
Quality assurance initiatives
Process improvement identification
Financial counseling for self-pay patients
Key Requirements
2-4 years healthcare registration experience
2-4 years customer service experience
Previous team lead or supervisory experience preferred