Claims Examiner Ii, Warranty

aig.ca

Not specified; not specified; comprehensive benefi...
**
Answer incoming calls from service providers
Adjudicate claims for fair repair charges
Verify failure and repairs under terms
** AIG is seeking a Claims Examiner II for their Warranty division, responsible for adjudicating claims, providing customer service, and ensuring compliance with warranty terms. The role emphasizes problem-solving, communication, and teamwork, with a focus on delivering exceptional service to clients. **

Job Summary

  • The Claims Analyst acts as the heart of the business by ensuring projects move forward with support for Service Partners and Customers.
  • Employees are expected to act with speed, composure, compassion, and knowledge to solve problems and authorize payments for repairs.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

Match Score: 75

** AIG is seeking a Claims Examiner II for their Warranty division, responsible for adjudicating claims, providing customer service, and ensuring compliance with warranty terms. The role emphasizes problem-solving, communication, and teamwork, with a focus on delivering exceptional service to clients. **

Salary

Not specified; Not specified; Comprehensive benefits package included

Skills & Requirements

Must-have

  • Answer incoming calls from service providers
  • Adjudicate claims for fair repair charges
  • Verify failure and repairs under terms
  • Evaluate program agreements and repair times
  • Research claims to determine coverage options
  • Maintain knowledge of covered equipment programs

Nice-to-have

  • Excellent written and verbal communication skills
  • Experience in conflict resolution or de-escalation
  • Results oriented with ability to multitask
  • Enthusiastic, reliable, and team player attitude
  • Ability to adapt quickly to changing demands

Key Requirements

  • High school diploma or GED required
  • Prior claims experience preferred
  • Basic Excel, Word, and Outlook skills
  • Understanding of Warranty or Insurance products recommended
  • Basic experience with accounts payable and reconciliation

Work Rights

Not specified

Tailored Resume

Cover Letter