Not specified; not specified; comprehensive benefi...
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Answer incoming calls from service providers
Adjudicate claims for fair repair charges
Verify failure and repairs under terms
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AIG is seeking a Claims Examiner II for their Warranty division, responsible for adjudicating claims, providing customer service, and ensuring compliance with warranty terms. The role emphasizes problem-solving, communication, and teamwork, with a focus on delivering exceptional service to clients.
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Job Summary
The Claims Analyst acts as the heart of the business by ensuring projects move forward with support for Service Partners and Customers.
Employees are expected to act with speed, composure, compassion, and knowledge to solve problems and authorize payments for repairs.
AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.
Matching Summary
Match Score: 75
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AIG is seeking a Claims Examiner II for their Warranty division, responsible for adjudicating claims, providing customer service, and ensuring compliance with warranty terms. The role emphasizes problem-solving, communication, and teamwork, with a focus on delivering exceptional service to clients.
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Salary
Not specified; Not specified; Comprehensive benefits package included
Skills & Requirements
Must-have
Answer incoming calls from service providers
Adjudicate claims for fair repair charges
Verify failure and repairs under terms
Evaluate program agreements and repair times
Research claims to determine coverage options
Maintain knowledge of covered equipment programs
Nice-to-have
Excellent written and verbal communication skills
Experience in conflict resolution or de-escalation
Results oriented with ability to multitask
Enthusiastic, reliable, and team player attitude
Ability to adapt quickly to changing demands
Key Requirements
High school diploma or GED required
Prior claims experience preferred
Basic Excel, Word, and Outlook skills
Understanding of Warranty or Insurance products recommended
Basic experience with accounts payable and reconciliation