Global Software Support Engineer Ii

Applied Materials Inc

Austin, TX, US
Base: $86,500.00 - $119,000.00; bonus/equity: elig...
Analyze and resolve software application issues
Provide customer software support via ticketing system
Create and test software change notifications
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display

Job Summary

  • Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display.
  • The role involves analyzing and resolving moderate complexity equipment software application and systems issues while collaborating with customers.
  • Candidates will benefit from a supportive work culture that encourages learning, development, and career growth within a leading global company.

Matching Summary

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display.

Salary

Base: $86,500.00 - $119,000.00; Bonus/Equity: Eligible for bonus and stock award program; Benefits: Comprehensive benefits package including health and wellbeing programs

Skills & Requirements

Must-have

  • Analyze and resolve software application issues
  • Provide customer software support via ticketing system
  • Create and test software change notifications
  • Participate in software specification and design reviews
  • Assist in training junior engineers

Nice-to-have

  • Passion for self development and customer service
  • Ability to explain complex information simply
  • Experience with high value problem investigation
  • Collaborative team player mindset

Key Requirements

  • Bachelor's degree or equivalent experience in Computer Science or Engineering
  • Technical experience in software troubleshooting and debugging
  • Willingness to travel up to 25% of the time

Work Rights

Not specified

Tailored Resume

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