Service Sales Specialist

ABB UK

Taipei City, Taiwan
After-sales service and support
Customer satisfaction
Long-term customer relationships
Ensure customer satisfaction by meeting both qualitative and quantitative service targets, including service quality, response time, issue resolution, customer retention, and overall customer experience

Job Summary

  • Ensure customer satisfaction by meeting both qualitative and quantitative service targets, including service quality, response time, issue resolution, customer retention, and overall customer experience.
  • Build long-term relationships with customers, addressing specific needs and concerns, and providing timely solutions.
  • By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

Matching Summary

Ensure customer satisfaction by meeting both qualitative and quantitative service targets, including service quality, response time, issue resolution, customer retention, and overall customer experience.

Skills & Requirements

Must-have

  • after-sales service and support
  • customer satisfaction
  • long-term customer relationships
  • service improvement strategies
  • Robotics business
  • Middle level of English

Nice-to-have

  • innovation-driven environment
  • pioneering team
  • world-class experts
  • fast-moving environment

Key Requirements

  • Robotic or factory automation background
  • At least 3~5 years working experience

Work Rights

Not specified

Tailored Resume

Cover Letter