Customer Service Representative

AmeriVet

Multiple Locations, US
Competitive pyy; performance bonuses available; no...
**
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
** AmeriVet is seeking a Customer Service Representative to enhance client interactions and streamline appointment management in a veterinary setting. The ideal candidate will possess strong communication skills and prior customer service experience, with a focus on delivering compassionate support to clients. This role offers opportunities for career growth, competitive pay, and a supportive work environment. **

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact, ensuring an exceptional client experience for pets and their families.
  • Employees benefit from tailored development programs, mentorship, competitive pay, performance bonuses, and comprehensive health and wellness resources.
  • The role requires managing appointments, processing billing, triaging inquiries, and maintaining accurate patient records within a supportive team environment.

Matching Summary

Match Score: 75

** AmeriVet is seeking a Customer Service Representative to enhance client interactions and streamline appointment management in a veterinary setting. The ideal candidate will possess strong communication skills and prior customer service experience, with a focus on delivering compassionate support to clients. This role offers opportunities for career growth, competitive pay, and a supportive work environment. **

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and insurance claims
  • Maintain organized reception area

Nice-to-have

  • Prior customer service experience in healthcare
  • Experience with veterinary practice management systems
  • Ability to handle emotional clients with empathy
  • Strong organizational skills in fast-paced environments
  • Willingness to lift up to 40 pounds occasionally

Key Requirements

  • High school diploma or equivalent work experience required
  • Excellent communication skills and compassionate service mindset
  • Basic proficiency with scheduling software and online platforms

Work Rights

Not specified

Tailored Resume

Cover Letter