Not specified (assumed hybrid due to nature of role)
Manage incoming procurement queries
Conduct system testing and regression tests
Provide end-user training and documentation
Roche is seeking an Intern in Customer Experience at their Petaling Jaya, Malaysia location, focusing on managing queries related to their Procurement system, system testing, and continuous improvement initiatives. The ideal candidate should have a degree or diploma in relevant fields and possess strong communication skills, particularly in dealing with stakeholders from China, Hong Kong, and Taiwan
Job Summary
The role involves managing incoming calls and emails regarding the myBuy procurement system while assisting end-users with navigation and functionality.
Candidates will provide testing support for regression tests and deliver delta or refresh training to maintain an updated knowledge database.
Roche fosters a culture of personal expression and open dialogue where every voice matters in the mission to prevent, stop, and cure diseases.
Matching Summary
Match Score: 75
Roche is seeking an Intern in Customer Experience at their Petaling Jaya, Malaysia location, focusing on managing queries related to their Procurement system, system testing, and continuous improvement initiatives. The ideal candidate should have a degree or diploma in relevant fields and possess strong communication skills, particularly in dealing with stakeholders from China, Hong Kong, and Taiwan.
Skills & Requirements
Must-have
Manage incoming procurement queries
Conduct system testing and regression tests
Provide end-user training and documentation
Ensure adherence to procurement policies
Communicate with stakeholders in China, Hong Kong, Taiwan
Nice-to-have
Degree in Business Studies or Finance
Continuous improvement initiative participation
Collaborative network building skills
Knowledge sharing with team members
Key Requirements
Degree or Diploma in Business Studies, IT, Supply Chain, or Procurement
Fluency in written and spoken communication with parties from China, Hong Kong, and Taiwan