Implementation & Customer Success Specialist B2b Saas | Mining / Fifo Operations

Jobgether

United Arab Emirates
On-site
B2b saas implementation experience
Workforce accommodation operations knowledge
Cross-functional stakeholder management
The Implementation & Customer Success Specialist role at Jobgether's partner company seeks a client-focused professional to lead software implementations and customer success for a B2B SaaS platform in the mining and FIFO operations sectors. This position combines onboarding, consulting, and relationship management while offering opportunities for ownership and collaboration across various functions

Job Summary

  • This role blends onboarding, consulting, relationship management, and operational problem-solving in a dynamic B2B SaaS environment.
  • You will work directly with stakeholders across logistics, finance, IT, and operations to configure systems, train users, and drive successful adoption.
  • The position offers strong ownership, cross-functional collaboration, and exposure to complex real-world workflows in mining, energy, and construction sectors.

Matching Summary

Match Score: 85

The Implementation & Customer Success Specialist role at Jobgether's partner company seeks a client-focused professional to lead software implementations and customer success for a B2B SaaS platform in the mining and FIFO operations sectors. This position combines onboarding, consulting, and relationship management while offering opportunities for ownership and collaboration across various functions.

Skills & Requirements

Must-have

  • B2B SaaS implementation experience
  • Workforce accommodation operations knowledge
  • Cross-functional stakeholder management
  • System configuration and user training
  • Logistics and finance collaboration

Nice-to-have

  • Strategic thinking with hands-on execution
  • Remote-first work environment adaptability
  • International travel willingness
  • Experience in FIFO operations
  • Operational problem-solving skills

Key Requirements

  • Client-focused professional background
  • Experience leading software implementations
  • Long-term customer success initiative leadership

Work Rights

Not specified

Tailored Resume

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