Lead end-to-end Managed Services delivery for Vantage and RPS platforms, owning service reliability, SLAs, incidents, problems, and changes
Job Summary
Lead end-to-end Managed Services delivery for Vantage and RPS platforms, owning service reliability, SLAs, incidents, problems, and changes.
Act as the technical escalation point for complex production issues and provide technical leadership across batch, online transactions, APIs, and interfaces.
Drive automation, standardization, and operational efficiency improvements while supporting releases, upgrades, and production stabilization activities.
Matching Summary
Lead end-to-end Managed Services delivery for Vantage and RPS platforms, owning service reliability, SLAs, incidents, problems, and changes.