Customer Journey Expert Savings (temporary)

ING

Madrid, Spain
Not specified; flexible remuneration model availab...
Fully remote
5 years complex project management experience
Agile methodology delivery team participation
Stakeholder management and communication skills
ING is seeking a Digital Business Expert for their Savings Team in Madrid, Spain, to help improve customer wealth management through innovative solutions. The role emphasizes customer focus, project management, and collaboration within Agile teams, with a commitment to delivering high-quality results

Job Summary

  • The role focuses on helping retail customers manage their wealth efficiently while improving ING's performance through data-driven insights.
  • Candidates will lead the discovery phase, define functional requirements, and collaborate with technical and non-technical stakeholders in an Agile environment.
  • The company offers a flexible work model, comprehensive health and life insurance, and access to on-site wellness services like physiotherapy and gyms.

Matching Summary

Match Score: 85

ING is seeking a Digital Business Expert for their Savings Team in Madrid, Spain, to help improve customer wealth management through innovative solutions. The role emphasizes customer focus, project management, and collaboration within Agile teams, with a commitment to delivering high-quality results.

Salary

Not specified; Flexible remuneration model available; Banking benefits including special loans and mortgage conditions

Skills & Requirements

Must-have

  • 5 years complex project management experience
  • Agile methodology delivery team participation
  • Stakeholder management and communication skills
  • Data analysis and reporting capabilities
  • Functional requirements definition expertise

Nice-to-have

  • Knowledge of core banking systems
  • Passion for innovation and market trends
  • Autonomous work style with initiative
  • Technical knowledge to facilitate PO communication

Key Requirements

  • Master or bachelor's degree required
  • Around 5 years of experience managing complex projects
  • Strong prioritization and deadline management skills

Work Rights

Not specified

Tailored Resume

Cover Letter