Customer Experience Representative

Value Buds

Fort Saskatchewan, Alberta, Canada
Competitive wages; not specified; health, dental, ...
Exceptional customer service
Product recommendations
Cannabis education
As a Customer Experience Representative, you’ll be the face of our brand, providing exceptional service while helping customers navigate the exciting world of cannabis

Job Summary

  • As a Customer Experience Representative, you’ll be the face of our brand, providing exceptional service while helping customers navigate the exciting world of cannabis.
  • Value Buds is one of Canada’s largest cannabis retailers, with stores across B.C., Alberta, Saskatchewan, Manitoba, and Ontario.
  • Career growth and internal promotion opportunities, in-depth product training, and ongoing learning are offered.

Matching Summary

As a Customer Experience Representative, you’ll be the face of our brand, providing exceptional service while helping customers navigate the exciting world of cannabis.

Salary

Competitive wages; Not specified; Health, dental, prescription drug coverage, and paid vacation for full-time employees

Skills & Requirements

Must-have

  • Exceptional customer service
  • Product recommendations
  • Cannabis education
  • POS operation
  • Payment handling
  • ID verification

Nice-to-have

  • Relationship building
  • Positive impact
  • Team-oriented environment
  • Flexible scheduling

Key Requirements

  • Customer service, retail, or hospitality experience
  • Cannabis selling certification
  • Minimum age requirement (18/19+)
  • Ability to stand for extended periods
  • Lift up to 40 lbs
  • Eligible to pass Criminal Record Check

Work Rights

Not specified

Tailored Resume

Cover Letter