Principal Software Engineer- Ai Self Service

CommSec

Multiple Locations
Ai agent design and building
Large-scale distributed systems
Backend engineering experience
The role involves leading the engineering direction of the voice bot platform, focusing on migrating from legacy systems to modern AI solutions

Job Summary

  • The role involves leading the engineering direction of the voice bot platform, focusing on migrating from legacy systems to modern AI solutions.
  • You will provide technical leadership and architectural direction while uplifting engineering practices across multiple squads.
  • Join a high-impact engineering group dedicated to transforming customer interactions through innovative self-service capabilities.

Matching Summary

The role involves leading the engineering direction of the voice bot platform, focusing on migrating from legacy systems to modern AI solutions.

Skills & Requirements

Must-have

  • AI agent design and building
  • large-scale distributed systems
  • backend engineering experience
  • cloud-native microservices

Nice-to-have

  • conversational AI experience
  • generative AI platforms exposure
  • contact centre technologies familiarity

Key Requirements

  • experience with AI agents
  • strong backend engineering background
  • ability to influence technical outcomes

Work Rights

Not specified

Tailored Resume

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