Base: $24.10 - $36.15; bonus/equity: not specified...
Not specified (assumed to be a standard work schedule: monday - friday, 9:00 am - 6:00 pm)
Collects critical data elements
Ensures accurate patient identification
Communicates insurance benefits
Advocate Aurora Health is seeking a Patient Service Specialist IV to manage patient registrations, provide excellent customer service, and support revenue cycle processes in a healthcare setting. The ideal candidate should have relevant experience and education, particularly in medical terminology and insurance processes, with a preference for bilingual (Spanish) skills
Job Summary
Collects critical data elements, registration information, and prioritizes workload, monitoring trends impacting revenue cycle processes.
Ensures accurate patient identification, communicates insurance benefits and liabilities, and collects payments while advising customers of financial responsibility.
Provides excellent customer service, resolves complaints promptly, and serves as a resource for efficient operations and staff supervision.
Matching Summary
Match Score: 85
Advocate Aurora Health is seeking a Patient Service Specialist IV to manage patient registrations, provide excellent customer service, and support revenue cycle processes in a healthcare setting. The ideal candidate should have relevant experience and education, particularly in medical terminology and insurance processes, with a preference for bilingual (Spanish) skills.
Salary
Base: $24.10 - $36.15; Bonus/Equity: Not specified; Benefits: Benefits Eligible
Skills & Requirements
Must-have
Collects critical data elements
Ensures accurate patient identification
Communicates insurance benefits
Collects payments and advises customers
Provides excellent customer service
Accesses hospital systems and payer websites
Obtains authorizations and pre-certs
Nice-to-have
Works well independently and as part of a team
Demonstrates initiative and critical thinking
Seeks continuous self-improvement
Recommends innovative solutions
Key Requirements
Associate's degree with five years' direct experience
Bachelor's degree preferred
Experience in a healthcare setting preferred
Working knowledge of insurance payers and reimbursement preferred