Head Of Operational Processing

Aqa Org

Milton Keynes, United Kingdom
Base: £62,800 - £88,000 (milton keynes) or £60,300...
Hybrid (4 days onsite)
Large scale time critical operations
Regulated environments
Multi-site team management
AQA is seeking a Head of Operational Processing to lead their crucial operational environments, responsible for processing millions of exam scripts annually. The ideal candidate will possess strong leadership skills, a background in large-scale operations, and a commitment to continuous improvement within a regulated environment

Job Summary

  • Lead one of the most critical operational functions in UK education, shaping how millions of exam scripts are processed every year.
  • You’ll lead an operation that scales to around 350 colleagues during peak periods, giving you space to influence culture, improve workflows and drive meaningful change.
  • AQA benefits include a competitive pension (up to 18.5 percent combined contribution), Private Medical Insurance with BUPA, 25 days annual leave rising to 30 with service, plus 4 days office closure at the end of December.

Matching Summary

Match Score: 85

AQA is seeking a Head of Operational Processing to lead their crucial operational environments, responsible for processing millions of exam scripts annually. The ideal candidate will possess strong leadership skills, a background in large-scale operations, and a commitment to continuous improvement within a regulated environment.

Salary

Base: £62,800 - £88,000 (Milton Keynes) or £60,300 - £84,900 (Manchester); Bonus/Equity: Not specified; Benefits: Competitive pension, Private Medical Insurance, 25-30 days annual leave, 4 days office closure

Skills & Requirements

Must-have

  • large scale time critical operations
  • regulated environments
  • multi-site team management
  • peak period management
  • stakeholder engagement
  • continuous improvement

Nice-to-have

  • innovative and efficient operations
  • inspirational leadership
  • customer focused approach
  • resilience and attention to detail

Key Requirements

  • Proven background in operational and project management
  • Experience leading large operational teams
  • Experience working within regulated operational environments
  • Experience in cultural improvement
  • Experience in budgeting and cost control
  • Experience motivating and developing teams
  • Full UK driving licence with access to own vehicle
  • Live within commutable distance of Milton Keynes or Manchester

Work Rights

Not specified

Tailored Resume

Cover Letter