Customer Service Executive

Air Products & Chemicals Inc

Not specified
Bachelor degree in business or equivalent
Minimum 5 years internal sales experience
Sap erp system knowledge
Air Products & Chemicals Inc is seeking a Customer Service Executive responsible for managing customer inquiries, processing orders, and ensuring high levels of customer satisfaction. The ideal candidate should have a background in internal sales, preferably within the gas industry, and possess strong communication and problem-solving skills

Job Summary

  • The role involves preparing detailed quotations, processing orders in SAP, and managing customer relationships from enquiry to payment.
  • Candidates must support account receivables, handle tender documents, and coordinate with supply chain and finance teams to ensure smooth transactions.
  • The position requires a proactive approach to analyzing failed offers, developing wallet share strategies, and maintaining high levels of customer satisfaction.

Matching Summary

Match Score: 75

Air Products & Chemicals Inc is seeking a Customer Service Executive responsible for managing customer inquiries, processing orders, and ensuring high levels of customer satisfaction. The ideal candidate should have a background in internal sales, preferably within the gas industry, and possess strong communication and problem-solving skills.

Skills & Requirements

Must-have

  • Bachelor degree in Business or Equivalent
  • Minimum 5 years internal sales experience
  • SAP ERP system knowledge
  • Strong communication and problem-solving skills
  • Familiarity with industrial gas business

Nice-to-have

  • Experience in the gas industry
  • Safety knowledge and compliance
  • Proactive and energetic learning attitude
  • Flexibility for weekends and off-hours
  • Team player with motivational skills

Key Requirements

  • Bachelor degree of Business or Equivalent
  • Minimum 5 years' experience in internal sales
  • Knowledge of products and usage in industrial gas
  • Good knowledge in safety protocols

Work Rights

Not specified

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