Base: $20.80 - $31.20; bonus/equity: not specified...
Customer service philosophy
Aidet standards
Insurance coverage identification
The Patient Access Representative provides a range of services required to complete the registration activities of scheduled and walk-in patients seeking services in a variety of hospital inpatient, and outpatient settings
Job Summary
The Patient Access Representative provides a range of services required to complete the registration activities of scheduled and walk-in patients seeking services in a variety of hospital inpatient, and outpatient settings.
Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards.
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.
Matching Summary
The Patient Access Representative provides a range of services required to complete the registration activities of scheduled and walk-in patients seeking services in a variety of hospital inpatient, and outpatient settings.
Salary
Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Comprehensive suite of Total Rewards
Skills & Requirements
Must-have
Customer service philosophy
AIDET standards
Insurance coverage identification
Collect co-insurance and co-payments
Pre-registration and registration accuracy
Web-based systems proficiency
Data entry proficiency
Nice-to-have
Team building activities
Departmental in-services
Independent decision making
Key Requirements
High School Diploma
1 year experience in Patient Access or related field
Intermediate math skills
Typing 25 WPM
Ability to prioritize and organize workload
Sophisticated interviewing, communication and negotiation skills