Director Analytics, Financial Services

Mediasal

Remote, Maryland, USA
$136,000 - $191,174 py
Fully remote
Customer analytics roadmap
Lead customer analytics workstream
Client-facing communication
Merkle is seeking a Director of Analytics for Financial Services to lead customer analytics for a key client. The role involves leveraging various data sources to drive insights, improve customer engagement, and mentor junior team members

Job Summary

  • Drive business growth through data, analytics, and customer insight by leading the customer analytics workstream for a key financial services client.
  • Leverage call center, customer interaction, and data sources 2.0 to generate insights, create customer segmentation, build predictive models, and improve performance.
  • Translate analytics into clear, actionable recommendations that drive customer engagement and marketing effectiveness, reporting to the Senior Director.

Matching Summary

Match Score: 85

Merkle is seeking a Director of Analytics for Financial Services to lead customer analytics for a key client. The role involves leveraging various data sources to drive insights, improve customer engagement, and mentor junior team members.

Salary

$136,000 - $191,174

Skills & Requirements

Must-have

  • customer analytics roadmap
  • lead customer analytics workstream
  • client-facing communication
  • stakeholder management skills
  • SQL, Python, R Script
  • data modeling concepts
  • analytical data structures

Nice-to-have

  • emerging capabilities
  • predictive analytics
  • unstructured data
  • text/speech analytics
  • AI readiness
  • executive communication
  • insights narrative
  • storytelling

Key Requirements

  • Proven experience in analytics or data architecture
  • Experience leading analytics workstreams
  • Experience working in GCP environments
  • Experience integrating/modeling Salesforce data

Work Rights

Not specified

Tailored Resume

Cover Letter