Agent Support Specialist

D&D Insurance Agency Inc

St Albans, WV, United States
Proactive support for accounts
Liaison between departments and carriers
Manage onboarding and transfer processes
The role supports Executive, Key, and Core Accounts by providing high-level, proactive support, acting as a quarterback to delegate tasks and coordinate communication

Job Summary

  • The role supports Executive, Key, and Core Accounts by providing high-level, proactive support, acting as a quarterback to delegate tasks and coordinate communication.
  • Primary responsibilities include acting as a liaison, overseeing transfer and onboarding, collaborating with various teams, conducting proactive outreach, and resolving escalated issues.
  • Benefits include Medical/Dental/Vision Insurance, 401(k) Retirement Plan, Paid Holidays, PTO, and more.

Matching Summary

The role supports Executive, Key, and Core Accounts by providing high-level, proactive support, acting as a quarterback to delegate tasks and coordinate communication.

Skills & Requirements

Must-have

  • Proactive support for accounts
  • Liaison between departments and carriers
  • Manage onboarding and transfer processes
  • Resolve escalated issues
  • Timely request resolution

Nice-to-have

  • Grow and develop relationships
  • Assist with growth plans
  • Positive team spirit
  • Self-development activities

Key Requirements

  • Must be able to pass background check
  • Must be able to pass pre-hire drug screening
  • Must be able to pass monthly OIG and SAM Exclusion List checks

Work Rights

Not specified

Tailored Resume

Cover Letter