As a Fraud Claims Sr. Specialist, you’ll play a pivotal role in our Fraud and Claims Operations group, dedicated to protecting our customers and ensuring the integrity of financial transactions
Job Summary
As a Fraud Claims Sr. Specialist, you’ll play a pivotal role in our Fraud and Claims Operations group, dedicated to protecting our customers and ensuring the integrity of financial transactions.
You will review claims filed by customers for fraud and risk activity, gather evidence, and determine proper next steps within regulatory guidelines.
The position offers growth opportunities within the department and other business areas and requires working four days in office and one day from home.
Matching Summary
As a Fraud Claims Sr. Specialist, you’ll play a pivotal role in our Fraud and Claims Operations group, dedicated to protecting our customers and ensuring the integrity of financial transactions.
Skills & Requirements
Must-have
fraud claims review
customer assistance with claims
digital literacy in multiple platforms
attention to detail
banking and claims investigations experience
workflow application navigation
Microsoft Outlook and SharePoint proficiency
Nice-to-have
adaptability in fast-paced environment
customer-centric mindset
process enhancement coordination
associate degree preferred
banking operations knowledge
collaborative work skills
Key Requirements
high school degree or equivalent
1+ year banking or claims investigations experience
ability to work Monday-Friday 8:30am - 5:00pm
successful background check
work schedule requires 4 days in office in Riverside, RI