Customer Service Representative

Boston Street Animal Hospital

Seymour, CT, United States
Professional phone etiquette
Handle multiple phone lines
Accept payments and manage cash drawer
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person— results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person— results in a positive and memorable impression.
  • We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person— results in a positive and memorable impression.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle multiple phone lines
  • Accept payments and manage cash drawer
  • Maintain client and pet records
  • Remain calm in emergency situations

Nice-to-have

  • Empathize with emotional clients
  • Create a welcoming environment
  • People-focused approach
  • Collaborative team environment

Key Requirements

  • HS Diploma or educational equivalent
  • Excellent customer service skills
  • Computer efficiency
  • Very detail-oriented
  • Available to work weekends and holiday rotations

Work Rights

Not specified

Tailored Resume

Cover Letter