Digital Service Manager Order To Cash

Sanrafaelvet

Budapest, Hungary
Ft15 840 000,00 - ft23 760 000,00 ph
Hybrid
End-to-end service quality
Continuous improvement
Stakeholder collaboration
As the Digital Order to Cash Service Manager within our Digital Order to Cash team, you will be accountable for the end-to-end service quality and value at optimized costs as well as overseeing continuous improvement, ensuring delivery per agreements, promoting stakeholder collaboration, and driving service automation while maintaining design simplicity to maximize customer satisfaction for all digital solutions supporting order to serve and account receivables management across Sanofi’s global operations

Job Summary

  • As the Digital Order to Cash Service Manager within our Digital Order to Cash team, you will be accountable for the end-to-end service quality and value at optimized costs as well as overseeing continuous improvement, ensuring delivery per agreements, promoting stakeholder collaboration, and driving service automation while maintaining design simplicity to maximize customer satisfaction for all digital solutions supporting order to serve and account receivables management across Sanofi’s global operations.
  • Join the team transforming the end-to-end Order to Cash (O2C) processes, systems, and operating model and deliver standardized, scalable, and innovative digital solutions across the value chain, spanning upstream Order to Serve activities and downstream Corder to Cash (O2C) capabilities.
  • Our Budapest Hub has been recognized for workplace excellence, innovation, and our commitment to putting people first.

Matching Summary

As the Digital Order to Cash Service Manager within our Digital Order to Cash team, you will be accountable for the end-to-end service quality and value at optimized costs as well as overseeing continuous improvement, ensuring delivery per agreements, promoting stakeholder collaboration, and driving service automation while maintaining design simplicity to maximize customer satisfaction for all digital solutions supporting order to serve and account receivables management across Sanofi’s global operations.

Salary

Ft15 840 000,00 - Ft23 760 000,00

Skills & Requirements

Must-have

  • end-to-end service quality
  • continuous improvement
  • stakeholder collaboration
  • service automation
  • Order to Cash domain
  • SAP S/4HANA or SAP R/3

Nice-to-have

  • AI-powered biopharma company
  • Award-Winning Team
  • complex, matrixed environments

Key Requirements

  • 8+ years experience in Service Management
  • Experience in global or multi-country environments
  • Proven experience in Agile delivery models
  • Strong understanding of O2C applications
  • Experience with ERP, CRM, or collection platforms

Work Rights

Not specified

Tailored Resume

Cover Letter