Senior Manager, It Service Management

Integer

City, State, Country
Not specified
Itil best practices
Incident management
Change management
Integer is seeking a Senior Manager for IT Service Management to oversee ITSM governance, incident management, and compliance with ITIL best practices. The ideal candidate will have extensive experience in IT Service Management and demonstrated leadership in IT governance and modernization initiatives. The position offers a comprehensive benefits package, a focus on continuous improvement, and a collaborative work environment

Job Summary

  • At Integer, our values are embedded in everything we do.
  • We provide a comprehensive benefits package with immediate eligibility including medical, dental, vision, and life insurance.
  • Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success.

Matching Summary

Match Score: 85

Integer is seeking a Senior Manager for IT Service Management to oversee ITSM governance, incident management, and compliance with ITIL best practices. The ideal candidate will have extensive experience in IT Service Management and demonstrated leadership in IT governance and modernization initiatives. The position offers a comprehensive benefits package, a focus on continuous improvement, and a collaborative work environment.

Skills & Requirements

Must-have

  • ITIL best practices
  • Incident Management
  • Change Management
  • Problem Management
  • SOX ITGCs governance

Nice-to-have

  • executive communication skills
  • continuous improvement mindset
  • ability to balance control with agility

Key Requirements

  • Bachelor’s degree in computer science
  • Minimum of 10 years of experience in IT Service Management
  • Strong working knowledge of ITIL practices

Work Rights

Not specified

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