Manager, Technical Project Implementation Team

Workday

Fully remote
Technical project management
Saas product implementation
Enterprise client experience
We’re looking for a Manager for the Technical Project Implementation Team to join our growing Professional Services Team and to play a key role in managing clients and helping onboard new clients

Job Summary

  • We’re looking for a Manager for the Technical Project Implementation Team to join our growing Professional Services Team and to play a key role in managing clients and helping onboard new clients.
  • The Implementation Team Lead oversees members of the team in order to help organize and prioritize work assignments, assist on client calls when needed, develop and update processes, and help manage escalated clients.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm; we’re in this together, tackling big challenges with bold ideas and genuine care.

Matching Summary

We’re looking for a Manager for the Technical Project Implementation Team to join our growing Professional Services Team and to play a key role in managing clients and helping onboard new clients.

Skills & Requirements

Must-have

  • Technical Project Management
  • SAAS product implementation
  • Enterprise client experience
  • Global environment experience
  • Process improvement
  • Client issue resolution

Nice-to-have

  • Curious minds and courageous collaborators
  • Sun-drenched optimism and drive
  • Empathy and shared enthusiasm
  • Familiarity with SQL/NoSQL databases
  • Industry knowledge of HR Tech

Key Requirements

  • +3 years experience as a team lead
  • +4 years SAAS implementation experience
  • Experience with enterprise clients
  • Experience in a global environment
  • Ability to work with diverse stakeholders
  • Strong analytical and problem-solving skills

Work Rights

Not specified

Tailored Resume

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