Senior Specialist - Video Cloud Support Engineering

Sky UK

Milan, Italy
Linux and bash scripting
Video acquisition, routing, encoding
Troubleshoot, identify root causes, analyze logs
Support video delivery across Sky's multi-platform ecosystem, ensuring the highest possible video quality for all Sky customers

Job Summary

  • Support video delivery across Sky's multi-platform ecosystem, ensuring the highest possible video quality for all Sky customers.
  • Continuously monitor services, identify and mitigate performance issues by analyzing KPIs to prevent service degradation.
  • Collaborate with operations and engineering teams to support new business initiatives, ensuring seamless implementation and optimal video experience.

Matching Summary

Support video delivery across Sky's multi-platform ecosystem, ensuring the highest possible video quality for all Sky customers.

Skills & Requirements

Must-have

  • Linux and bash scripting
  • video acquisition, routing, encoding
  • troubleshoot, identify root causes, analyze logs
  • operational excellence
  • video delivery across multi-platform ecosystem
  • on-call shift rotations

Nice-to-have

  • Broadcast IP standards
  • video compression techniques
  • cloud technologies (AWS, GCP)
  • Container orchestrations (Docker, Kubernetes)
  • monitoring and log aggregation tools
  • creative problem-solving skills

Key Requirements

  • Degree in Media Technologies, Telecommunications, Computer Science Engineering, or related technical field, or equivalent relevant experience
  • Strong, positive, and influential communication skills
  • Experience with one or more programming languages (Go, Python, Java)
  • Previous experience in development and/or technical support
  • Excellent command of English (written and spoken)

Work Rights

Not specified

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