Portfolio Account Manager

Amex GBT

Gurgaon, India
Manage centralized mailbox for apac accounts
Primary point of contact for portfolio accounts
Address client issues via email
Manage and oversee the centralized mailbox for APAC accounts, ensuring timely and professional responses to client inquiries and maintaining service excellence standards

Job Summary

  • Manage and oversee the centralized mailbox for APAC accounts, ensuring timely and professional responses to client inquiries and maintaining service excellence standards.
  • Serve as the primary point of contact for portfolio accounts across the APAC region, building and nurturing strong relationships with key stakeholders and decision-makers.
  • Amex GBT offers flexible benefits tailored to each country, travel perks, and extensive learning opportunities through its 20,000+ course platform.

Matching Summary

Manage and oversee the centralized mailbox for APAC accounts, ensuring timely and professional responses to client inquiries and maintaining service excellence standards.

Skills & Requirements

Must-have

  • Manage centralized mailbox for APAC accounts
  • Primary point of contact for portfolio accounts
  • Address client issues via email
  • Work during Australia or Singapore timezone

Nice-to-have

  • Inspirational work environment
  • Collaborative and inclusive culture
  • Passion for learning and growth

Key Requirements

  • Minimum 5+ years of overall experience
  • Experience in business travel industry preferred
  • Knowledge of travel management solutions
  • Exceptional interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter