Patient Service Representative - 3rd Shift

Advocate Aurora Health

Oshkosh, WI, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
Not specified (assumed to be onsite due to shift requirements)
High school graduate education
One year customer service experience
Epic electronic medical record proficiency
Advocate Aurora Health is seeking a Patient Service Representative for the 3rd shift in Oshkosh, WI. The role involves greeting patients, managing their information, and ensuring efficient financial transactions while providing excellent customer service

Job Summary

  • The role involves greeting patients, verifying insurance benefits, and collecting patient responsibility payments at the time of service.
  • Candidates must demonstrate proficiency with EPIC systems and possess knowledge of Medicare, Medicaid, and HIPAA regulations.
  • The position offers competitive compensation ranging from $19.80 to $29.70 per hour along with comprehensive health and retirement benefits.

Matching Summary

Match Score: 75

Advocate Aurora Health is seeking a Patient Service Representative for the 3rd shift in Oshkosh, WI. The role involves greeting patients, managing their information, and ensuring efficient financial transactions while providing excellent customer service.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school graduate education
  • One year customer service experience
  • EPIC electronic medical record proficiency
  • Insurance verification and eligibility tools
  • HIPAA and Medicare compliance knowledge

Nice-to-have

  • Strong mathematical aptitude for billing
  • Ability to work in high-stress environments
  • Collaborative team player with clinical staff
  • Proactive problem-solving skills
  • Excellent verbal communication abilities

Key Requirements

  • High School Graduate diploma required
  • Typically requires 1 year of customer service or clerical experience
  • No specific licensure or certification required

Work Rights

Not specified

Tailored Resume

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