Principal Software Engineer- Ai Self Service

Txcba

Not specified (assumed to be hybrid based on industry trends).
Ai agents and agentic systems
Rag, tool calling, orchestration workflows
Large-scale distributed systems
The Principal Software Engineer for AI Self-Service at Txcba will lead the transformation of conversational banking through advanced AI-driven chat and voice solutions. This role demands strong technical leadership and hands-on experience in building scalable, intelligent systems, while also focusing on mentoring and uplifting engineering practices within the team

Job Summary

  • Lead one of the bank’s most strategic AI transformations — shaping next-generation chat and voice experiences powered by agentic AI at massive scale.
  • Build and deploy real-world AI agents in production — working hands-on with cutting-edge patterns like RAG, tool calling, and orchestration workflows.
  • Operate at principal level with true influence — driving architecture, uplifting engineering standards, and shaping the future of conversational banking across multiple squads.

Matching Summary

Match Score: 85

The Principal Software Engineer for AI Self-Service at Txcba will lead the transformation of conversational banking through advanced AI-driven chat and voice solutions. This role demands strong technical leadership and hands-on experience in building scalable, intelligent systems, while also focusing on mentoring and uplifting engineering practices within the team.

Skills & Requirements

Must-have

  • AI agents and agentic systems
  • RAG, tool calling, orchestration workflows
  • Large-scale distributed systems
  • Cloud-native microservices
  • Low-latency, highly available systems
  • Modernizing legacy platforms

Nice-to-have

  • Conversational AI platforms
  • Generative AI platforms
  • Contact centre technologies
  • Full-stack exposure
  • Engineering excellence and AI innovation

Key Requirements

  • Hands-on AI agent design and build
  • Production deployment experience
  • Large-scale distributed systems delivery
  • Cloud-native microservices experience
  • Enterprise architecture awareness

Work Rights

Not specified

Tailored Resume

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