User Support And System Specialist

CACI

Base: $81,200 - $170,600 usd; bonus/equity: not sp...
Rotating shift work (24/7)
Active ts/sci clearance required
5+ years application monitoring experience
Rotating 24/7 shift availability
CACI is seeking a User Support and System Specialist to provide 24/7 operational support for its FADE Applications. The ideal candidate will have extensive experience in application monitoring and user support, coupled with a commitment to working rotating shifts

Job Summary

  • The role requires providing continuous 24/7 operational coverage through rotating shifts including nights, weekends, and holidays.
  • Candidates must leverage intelligence and operational backgrounds to support critical data layers and assist users with workflow applicability.
  • CACI offers a culture of integrity with competitive compensation ranging from $81,200 to $170,600 USD plus comprehensive benefits.

Matching Summary

Match Score: 85

CACI is seeking a User Support and System Specialist to provide 24/7 operational support for its FADE Applications. The ideal candidate will have extensive experience in application monitoring and user support, coupled with a commitment to working rotating shifts.

Salary

Base: $81,200 - $170,600 USD; Bonus/Equity: Not specified; Benefits: Healthcare, wellness, financial, retirement, family support, continuing education, and time off

Skills & Requirements

Must-have

  • Active TS/SCI clearance required
  • 5+ years application monitoring experience
  • Rotating 24/7 shift availability
  • Intelligence multi-INT analytical expertise
  • First-line software troubleshooting skills

Nice-to-have

  • Security+ certification preferred
  • Experience with Grafana and Kibana
  • Prior FADE application usage knowledge
  • Software testing methodology background
  • Military service experience valued

Key Requirements

  • Active TS/SCI clearance
  • Minimum 5 years experience in application monitoring or user support
  • Established expertise in at least one intelligence discipline
  • Strong customer service and communication skills

Work Rights

Must have active TS/SCI clearance

Tailored Resume

Cover Letter