Casino Vip Representative | Stellaris Casino (aruba Marriott Resort)

Stellaris Casino (Aruba Marriott Resort)

Palm Beach, Aruba
**
Handle customer changes and requests
Make reservations and follow-ups
Arrange transportation and special requests
** Stellaris Casino at the Aruba Marriott Resort is seeking a Casino VIP Representative to serve as the primary point of contact for guests, handling reservations, customer requests, and ensuring an exceptional level of service. The ideal candidate should possess a high school diploma, excellent communication skills, and a strong commitment to hospitality. **

Job Summary

  • Serve as customers’ point of contact, handling requests, making reservations, arranging transportation, and preparing guest documentation.
  • Answer calls, organize documents, and assist with mail and telemarketing campaigns, ensuring efficient operations.
  • Adhere to company policies, maintain a professional appearance, and provide exceptional guest service by anticipating and addressing needs.

Matching Summary

Match Score: 75

** Stellaris Casino at the Aruba Marriott Resort is seeking a Casino VIP Representative to serve as the primary point of contact for guests, handling reservations, customer requests, and ensuring an exceptional level of service. The ideal candidate should possess a high school diploma, excellent communication skills, and a strong commitment to hospitality. **

Skills & Requirements

Must-have

  • Handle customer changes and requests
  • Make reservations and follow-ups
  • Arrange transportation and special requests
  • Prepare guest documentation
  • Answer customer and business partner calls
  • Maintain professional appearance and confidentiality

Nice-to-have

  • Develop positive working relationships
  • Support team to reach common goals
  • Anticipate and address guest needs
  • Welcome and acknowledge guests

Key Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • No supervisory experience required
  • No license or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter