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Stellaris Casino at the Aruba Marriott Resort is seeking a Casino VIP Representative to serve as the primary point of contact for guests, handling reservations, customer requests, and ensuring an exceptional level of service. The ideal candidate should possess a high school diploma, excellent communication skills, and a strong commitment to hospitality.
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Job Summary
Serve as customers’ point of contact, handling requests, making reservations, arranging transportation, and preparing guest documentation.
Answer calls, organize documents, and assist with mail and telemarketing campaigns, ensuring efficient operations.
Adhere to company policies, maintain a professional appearance, and provide exceptional guest service by anticipating and addressing needs.
Matching Summary
Match Score: 75
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Stellaris Casino at the Aruba Marriott Resort is seeking a Casino VIP Representative to serve as the primary point of contact for guests, handling reservations, customer requests, and ensuring an exceptional level of service. The ideal candidate should possess a high school diploma, excellent communication skills, and a strong commitment to hospitality.
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Skills & Requirements
Must-have
Handle customer changes and requests
Make reservations and follow-ups
Arrange transportation and special requests
Prepare guest documentation
Answer customer and business partner calls
Maintain professional appearance and confidentiality