Customer Service

Gategroup

Customer service contact
Airline flight crews
Catering services
Acts as the direct customer service contact person to airline flight crews, ensuring correct catering services are provided according to flight schedules and customer requirements

Job Summary

  • Acts as the direct customer service contact person to airline flight crews, ensuring correct catering services are provided according to flight schedules and customer requirements.
  • Responsible for adhering to regulations, processes, and procedures related to safety, food safety, quality, security, environment, and service delivery.
  • Demonstrates service excellence to customers and partners by following established communication protocols and collaborating with team members.

Matching Summary

Acts as the direct customer service contact person to airline flight crews, ensuring correct catering services are provided according to flight schedules and customer requirements.

Skills & Requirements

Must-have

  • customer service contact
  • airline flight crews
  • catering services
  • flight schedules
  • safety and security regulations
  • food safety procedures
  • quality standards

Nice-to-have

  • demonstrate gategroup values
  • build relationships with ramp partners
  • share knowledge and experience
  • continuous improvement ideas

Key Requirements

  • valid driver’s license
  • clean drivers abstract
  • obtain required security clearance
  • obtain AVOP
  • flexible shifts

Work Rights

Not specified

Tailored Resume

Cover Letter