Digital Services Manager

KBR - Kellogg Brown & Root Pty Ltd

Leatherhead, United Kingdom
**
Itil v4 process expertise
Management of digital platforms
Third-line operational support
** KBR is seeking a Digital Services Manager to lead its Estates Intelligence team in Leatherhead, UK. The ideal candidate will have extensive ITIL v4 knowledge, experience managing technical teams, and a strong client-facing background, focusing on enhancing service delivery and user experience in a growing digital environment. **

Job Summary

  • KBR’s Estates Intelligence team is expanding following a period of transformation and significant growth in our service offerings.
  • You will lead the day-to-day management of all digital systems and core data warehouse solutions, ensuring stable, secure and high-quality service delivery.
  • At KBR, we are passionate about our people and our Zero Harm culture, fostering an environment where everyone can Belong, Connect and Grow.

Matching Summary

Match Score: 75

** KBR is seeking a Digital Services Manager to lead its Estates Intelligence team in Leatherhead, UK. The ideal candidate will have extensive ITIL v4 knowledge, experience managing technical teams, and a strong client-facing background, focusing on enhancing service delivery and user experience in a growing digital environment. **

Skills & Requirements

Must-have

  • ITIL v4 process expertise
  • Management of digital platforms
  • Third-line operational support
  • Stakeholder engagement and client liaison
  • Service delivery and performance management
  • Technical team leadership

Nice-to-have

  • Experience in Public or Private Sector FM/Estates Management
  • Strategic platform transition experience
  • Strong communication to non-technical audiences
  • Driving continuous improvement
  • Change leadership

Key Requirements

  • ITIL v4 qualification
  • Experience managing technical teams in high-demand environments
  • Proven client-facing and stakeholder engagement experience
  • Ability to chair governance forums

Work Rights

Not specified

Tailored Resume

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