Sr. Workplace Experience & Operations Coordinator

CUSHMAN & WAKEFIELD

New York, NY, United States
$107,100.00 - $126,000.00 py
On-site
Leverage employee data for program enhancement
Spearhead hospitality training programs
Design experience guidelines and best practices
Responsible for creating a workplace experience program that leverages technology, workplace design, amenities, and services to help drive employee engagement and retention

Job Summary

  • Responsible for creating a workplace experience program that leverages technology, workplace design, amenities, and services to help drive employee engagement and retention.
  • Collaborate with cross-functional teams to obtain Voice of the Customer data and provide analysis to leadership.
  • Responsible for delivering results related to all employee experience and customer satisfaction KPIs.

Matching Summary

Responsible for creating a workplace experience program that leverages technology, workplace design, amenities, and services to help drive employee engagement and retention.

Salary

$107,100.00 - $126,000.00

Skills & Requirements

Must-have

  • Leverage employee data for program enhancement
  • Spearhead hospitality training programs
  • Design experience guidelines and best practices
  • Develop tactical plans for amenities and services
  • Provide "White Glove" service to Executives

Nice-to-have

  • Forward-thinking and hospitality-focused
  • Comfort working with emerging technology
  • Exceptional emotional intelligence and empathy

Key Requirements

  • Minimum of 10 years of related work experience
  • Four-year college/university degree
  • Competency in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter