Job Summary

• Through telemarketing, serve as a personal contact to premium guests to retain and increase loyalty, ensuring excellent customer service with Melco established standards.
• Primary responsibilities include calling potential and existing guests, maintaining relationships, handling inquiries, arranging amenities, and introducing property promotions and facilities.
• The role requires managing guest databases, conducting surveys for feedback, and understanding company programs while adhering to all established policies and procedures.

Matching Summary

Skills & Requirements

Key Requirements

• Telemarketing experience
• High school graduate or college education
• Flexible working time

Work Rights