Service Business Development Center Agent

Wesley Chapel Toyota

Wesley Chapel, Florida, US
Competitive pyy; not specified; medical, dental + ...
Outbound and inbound customer phone calls
Responding via email and phone
Determining customer needs
Wesley Chapel Toyota is a Toyota Presidents Award winner and recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025

Job Summary

  • Wesley Chapel Toyota is a Toyota Presidents Award winner and recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025.
  • We are currently looking for a motivated and customer focused Business Development Center Agent to join our Service BDC team.
  • We offer best-in-class industry benefits including competitive pay, medical, dental, vision plans, paid holidays & PTO, 401(k) retirement plan, and more.

Matching Summary

Wesley Chapel Toyota is a Toyota Presidents Award winner and recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025.

Salary

Competitive pay; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Wellness Programs

Skills & Requirements

Must-have

  • Outbound and inbound customer phone calls
  • Responding via email and phone
  • Determining customer needs
  • Setting appointments for Service Department
  • Entering customer information into CRM

Nice-to-have

  • Customer focused, energetic, self motivated
  • Positive, team oriented environment
  • Address customer concerns promptly and professionally

Key Requirements

  • High School graduate or equivalent
  • 18 years or older required
  • Experience in customer service or call center environments
  • Bilingual Spanish is a plus
  • Experience with Volie, CDK, and XTime is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter