Field Service Engineer - Boston, Ma

Molecular Devices

Boston, United States
Base: $40.50-41.75ph; bonus/equity: eligible for b...
On-site
Exceptional customer experience
Solid problem-solving ability
Diverse technical product portfolio
The Field Service Engineer is responsible for providing an exceptional customer experience through great communication, solid problem-solving ability, and a positive attitude

Job Summary

  • The Field Service Engineer is responsible for providing an exceptional customer experience through great communication, solid problem-solving ability, and a positive attitude.
  • Proactively manage customer accounts, while building and fostering positive and professional relationships with both external and internal customers.
  • Molecular Devices, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.

Matching Summary

The Field Service Engineer is responsible for providing an exceptional customer experience through great communication, solid problem-solving ability, and a positive attitude.

Salary

Base: $40.50-41.75/hr; Bonus/Equity: Eligible for bonus/incentive pay; Benefits: Comprehensive package including paid time off, medical/dental/vision insurance and 401(k)

Skills & Requirements

Must-have

  • Exceptional customer experience
  • Solid problem-solving ability
  • Diverse technical product portfolio
  • Advanced troubleshooting skills
  • Professional communication skills

Nice-to-have

  • Culture of belonging
  • Continuous improvement
  • Collaborative environment
  • Authenticity and innovation

Key Requirements

  • Associate's degree with 1 year technical customer facing experience
  • Trade school or equivalent industry experience
  • Ability to travel daily throughout the Northeast
  • 30% overnight travel
  • Valid driver's license
  • Ability to lift up to 50lbs

Work Rights

Not specified

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