Lead Care Manager

Serenehealth

El Centro, CA, United States
On-site
Develop personalized care plans
Coordinate member services
Collaborate with members and families
The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support

Job Summary

  • The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support.
  • The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively.
  • Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives.

Matching Summary

The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support.

Skills & Requirements

Must-have

  • develop personalized care plans
  • coordinate member services
  • collaborate with members and families
  • consult with members to determine needs
  • work with care teams
  • provide emotional support
  • resolve administrative issues
  • ensure timely access to care
  • assess medical and social determinant of healthcare gaps
  • educate about condition and medication
  • locate medical and social resources
  • coordinate social service plans
  • maintain on-going contact with members

Nice-to-have

  • empowering wellness
  • transforming lives
  • foster long-term well-being
  • set new standards for excellence
  • unlock full potential of team
  • continuous learning
  • professional growth
  • compassion
  • exceptional customer service
  • diverse population of members

Key Requirements

  • healthcare knowledge
  • adherence to hospital and legal requirements

Work Rights

Not specified

Tailored Resume

Cover Letter