Senior Associate Customer Success Manager - Paradox

Workday

Fully remote
Client-facing experience
Technical support
Product training
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • This role is responsible for responding and resolving customer questions and issues and contributing to ongoing client support, leading to the successful usage and adoption of Workday products.
  • With Flex Work, we’re combining the best of both worlds: in-person time and remote.

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Skills & Requirements

Must-have

  • client-facing experience
  • technical support
  • product training
  • troubleshoot technical challenges
  • build meaningful relationships
  • resolve issues

Nice-to-have

  • sun-drenched optimism
  • courageous collaborators
  • curious minds
  • genuine care
  • shared enthusiasm

Key Requirements

  • 3+ years client-facing experience
  • Prior SAAS organization experience
  • Excellent technology skills
  • Excellent written and verbal communication
  • Handle multiple priorities

Work Rights

Not specified

Tailored Resume

Cover Letter