Moment Banker

Barclays

Guernsey
Not specified; inferred as hybrid based on customer-facing role.
Excellent customer service skills
Strong verbal and written communication
Proven experience in customer-facing role
Barclays is seeking a Moment Banker in Guernsey to provide exceptional customer support and resolve client inquiries through various channels. The role involves managing everyday banking tasks, educating clients about financial practices, and maintaining strong client relationships while adhering to security protocols

Job Summary

  • This role serves as the first point of contact for day-to-day banking needs, supporting clients through face-to-face, phone, email, or letter interactions.
  • The Moment Banker is responsible for resolving queries quickly and accurately while maintaining strict confidentiality and security of client data.
  • Employees are expected to demonstrate Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship while building positive relationships with stakeholders.

Matching Summary

Match Score: 85

Barclays is seeking a Moment Banker in Guernsey to provide exceptional customer support and resolve client inquiries through various channels. The role involves managing everyday banking tasks, educating clients about financial practices, and maintaining strong client relationships while adhering to security protocols.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Strong verbal and written communication
  • Proven experience in customer-facing role

Nice-to-have

  • Experience dealing with vulnerable customers
  • Previous cash handling experience
  • Ability to work proactively and manage time

Key Requirements

  • Experience in a customer-facing role

Work Rights

Not specified

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