You’ll be the first to react when a customer needs immediate technical assistance, wrapping our customers in a cloak of friendliness while you put out their fires with a flood of technical expertise
Job Summary
You’ll be the first to react when a customer needs immediate technical assistance, wrapping our customers in a cloak of friendliness while you put out their fires with a flood of technical expertise.
The perfect candidate will be enthusiastic about technology and an outstanding and friendly communicator (written and verbal), they will be proactive about investigating intricate or technical concepts and helping others do the same.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
Matching Summary
You’ll be the first to react when a customer needs immediate technical assistance, wrapping our customers in a cloak of friendliness while you put out their fires with a flood of technical expertise.
Skills & Requirements
Must-have
Fluent in Italian and English
Troubleshoot technical issues and Integrations
Apex/VF/Lightning Web Components knowledge
Internet development technologies
Customer-focused experience
Nice-to-have
Enthusiastic about technology
Natural curiosity and problem-solving
Team player and collaborative
Familiarity with Trailhead
Key Requirements
Degree or Diploma in Computing/STEM or equivalent experience
Programming abilities in Java, PHP, Python, Ruby, .NET, JavaScript, or Perl