The Client Success team members align themselves to the sales team to deliver value to clients and ensure they have the conviction to renew and grow their partnership with the Gartner conference business
Job Summary
The Client Success team members align themselves to the sales team to deliver value to clients and ensure they have the conviction to renew and grow their partnership with the Gartner conference business.
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers in a hybrid work environment that provides flexibility and support to thrive.
Gartner is committed to equal employment opportunities and inclusive teams composed of individuals from diverse backgrounds, recognized worldwide as a great place to work.
Matching Summary
The Client Success team members align themselves to the sales team to deliver value to clients and ensure they have the conviction to renew and grow their partnership with the Gartner conference business.
Skills & Requirements
Must-have
Client onboarding and service delivery
Collaboration with sales and marketing teams
Strong business acumen and persuasion skills
Proficiency in MS Office and G-suite
High client call activity and relationship management
Ability to manage multiple deadlines and prioritize
Willingness to travel 6-8 times per year
Nice-to-have
Passionate about service delivery
Excellent written and verbal communication
Ability to work independently and in a team
Attention to detail
Presentation skills
Customer focused professionalism
Key Requirements
1-3 years relevant client-facing experience
Ability to receive and react to client requests professionally