Office Lead

Alliance Ground International (AGI)

Los Angeles, CA, United States
Base: $28ph. - $31ph.; bonus/equity: not specified...
Coordinating shipping details
Completing compliance documentation
Resolving customer service issues
Lead Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service

Job Summary

  • Lead Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service.
  • Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada.
  • AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees.

Matching Summary

Lead Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service.

Salary

Base: $28/hr. - $31/hr.; Bonus/Equity: Not specified; Benefits: Paid vacation, medical/dental/vision, 401(k) match, employee assistance program, voluntary life insurance, travel discounts

Skills & Requirements

Must-have

  • coordinating shipping details
  • completing compliance documentation
  • resolving customer service issues
  • accepting dangerous goods
  • releasing imported international freight
  • collecting air freight charges

Nice-to-have

  • strong reputation in aviation
  • highest quality service
  • outstanding safety track record
  • energy and enthusiasm
  • respect for their team

Key Requirements

  • High school diploma, GED, or work experience equivalent
  • Valid driver’s license with a clean driving record
  • Authorization to work in the United States
  • Complete ramp and SIDA training
  • Secure a Customs Seal if required

Work Rights

Authorization to work in the United States

Tailored Resume

Cover Letter