As an Account Manager CQ, you will drive engagement, increase reservation availability, and decrease churn for OpenTable's restaurant partners by acting as a strategic bridge between technology and the hospitality industry
Job Summary
As an Account Manager CQ, you will drive engagement, increase reservation availability, and decrease churn for OpenTable's restaurant partners by acting as a strategic bridge between technology and the hospitality industry.
Key responsibilities include managing customer relationships, resolving issues, transforming data into actionable insights, conducting remote training, and consistently meeting performance goals.
OpenTable offers a comprehensive benefits package including flexible work arrangements, mental health support, professional development opportunities, and a focus on employee well-being.
Matching Summary
As an Account Manager CQ, you will drive engagement, increase reservation availability, and decrease churn for OpenTable's restaurant partners by acting as a strategic bridge between technology and the hospitality industry.
Skills & Requirements
Must-have
Manage valuable customer segmentation
Resolve customer cases and tasks
Drive engagement on OpenTable platform
Reduce churn for restaurants
Work with restaurant operations data
Nice-to-have
Persuasive storyteller
Adaptable innovator
Collaborative problem-solver
Continuous learner
Passion for hospitality industry
Key Requirements
Experienced account manager
Hospitality expert with restaurant operations knowledge