Customer Service Representative

Joyful Paws Pet Hotel

Long Beach, CA, United States
Base: $17.50 - $18.00ph doe; bonus/equity: tips; b...
On-site
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Joyful Paws Pet Hotel is seeking a Customer Service Representative who is passionate about both pets and people, capable of providing top-notch service in a dynamic environment. The role involves multi-tasking, customer interaction, and maintaining a welcoming atmosphere for pets and their owners

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families.
  • You’ll be on your feet often, must be able to lift 40 lbs, and availability on evenings, weekends, and holidays is required.

Matching Summary

Match Score: 85

Joyful Paws Pet Hotel is seeking a Customer Service Representative who is passionate about both pets and people, capable of providing top-notch service in a dynamic environment. The role involves multi-tasking, customer interaction, and maintaining a welcoming atmosphere for pets and their owners.

Salary

Base: $17.50 - $18.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean

Nice-to-have

  • fluent in both human and hound
  • people-person and a pet-person
  • cool under pressure
  • solve problems faster than a lab

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter