Patient Access Coordinator I - Pci Express Care - Jefferson - Full Time
Highmark Health
Jefferson, PA, US
Conducts patient scheduling and preregistration
Verifies medical benefits and insurance coverage
Calculates patient financial responsibilities
The role creates the first impression of AHN's services by completing scheduling, pre-registration, and financial clearance processes
Job Summary
The role creates the first impression of AHN's services by completing scheduling, pre-registration, and financial clearance processes.
Employees are responsible for verifying insurance information, identifying payor authorization requirements, and ensuring accurate bill submission.
The position requires adherence to HIPAA regulations and organizational policies while maintaining productivity standards and positive patient experiences.
Matching Summary
The role creates the first impression of AHN's services by completing scheduling, pre-registration, and financial clearance processes.
Skills & Requirements
Must-have
Conducts patient scheduling and preregistration
Verifies medical benefits and insurance coverage
Calculates patient financial responsibilities
Validates authorization and referral requirements
Maintains HIPAA compliance standards
Nice-to-have
Experience in demanding customer service environments
Knowledge of medical terminology
Call center or service center experience
Ability to escalate complex liability accounts
Strong interpersonal communication skills
Key Requirements
Minimum High school diploma or GED
One year of related experience preferred
Experience in medical or financial services setting